Privacy Policy - Fletch Labs

Introduction

At Fletch Labs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

We collect the following types of information:

Personal Information: Your name and email address when you contact us or create an account.
Communication Records: All correspondence and communication with our clients is stored to ensure quality service delivery and project continuity.
Project Information: Details about your projects and requirements that you share with us during consultation and development.

Payment Information

We do not store or process financial data directly. All payment information, including credit card details, is handled securely by our banking partners or trusted third-party payment processors such as Stripe. These providers maintain PCI DSS compliance and industry-standard security measures.

How We Use Your Information

We use your information solely for the following purposes:

To communicate with you regarding your projects and inquiries
To deliver our consulting and software development services
To maintain accurate project records and documentation
To improve our services and customer experience

We do not use your data for marketing purposes. We will not send you promotional emails or use your information for advertising unless you explicitly opt-in to receive such communications.

Data Sharing and Sale

We do not sell your information. Your personal data will never be sold, rented, or shared with third parties for their marketing purposes. We may only share your information with:

Service providers who assist in delivering our services (under strict confidentiality agreements)
Legal authorities when required by law

Testimonials

With your explicit consent, we may display testimonials from satisfied clients on our website. If you consent to sharing a testimonial, we may display your feedback along with your name or company name on our front page. You have the right to withdraw consent and request removal of your testimonial at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Withdraw consent for testimonial display
Object to data processing for specific purposes

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.